Forum:Download issues with EP Sims 2

I need some help! I've contacted Origin but they were useless, so basically I installed Sims 2 from disk about a week ago and been playing it with no issues. I purchased Best of Business from Origin and installed it, but when I click on BOB in the Origin game download manager it tells me Sims 2 is not installed or installed incorrectly. So I reinstalled etc to see if that would work - no luck. I can open each expansion pack on it's own (the long way, not through autoplay - which also doesn't work), but not together, for example when I click on Kitchen & Baths, it runs fine but wipes out the Business expansion and vice versa. I've cleared the cache, closed any other processes. But nothing works :( Can someone help me? I just want to run the whole lot in one game!

PeachesOz (talk) 08:32, July 24, 2012 (UTC)
 * An expansion pack from Origin will only work if you have The Sims 2 Double Deluxe from Origin installed. If you installed from physical media then you'll have to buy the physical versions of any expansions too. Unfortunately, EA won't be able to refund you for the Origin copy unless the actual software is faulty and their refunds policy doesn't cover digital installs being incompatible with digital installs. Hope this helps! 11:26, July 24, 2012 (UTC)