Forum:Log in problem

Yet another problem, but not a game one. I have a Sims 3 code to redeem but it has to be redeemed on The Sims 3 website. I registered, but when I try to log in it says that the log in information is not correct. I changed my password 4 times, but the problem still appears. Now it says 'Be rights back. We're experiencing some technical problems.' but I'm sure that's not the issue. I've tried on a different browser. Note: I have an account on Origin. I used the password from origin on the site but nothing still happens. I verified my Email but still nothing happens. ~desperate~  Vss2eip talk here   15:22, November 27, 2012 (UTC)
 * I wonder if you can contact the site and tell your problem there? As if it would make difference... D: Did this recently happen while previously you could've logged in normally? Or have you just registered it recently?  Nikel  Talk  –  Vote!  16:02, November 27, 2012 (UTC)
 * I registered recently. I think that maybe this is causing the problem although it sounds unlikely: I made an Origin account before making a Sims 3 account (in which I still can't log in My Page). By this page-http://www.thesims3.com/gettingstarted/aboutorigin#4, my Sims 3 account should be converted, but how do I do that when I can't log in into Sims 3 My Page?  Vss2eip talk here   17:41, November 27, 2012 (UTC)
 * Wait. I know what's happening. I never actually made an account on The Sims 3 site, but when I made my Origin account I guessed it automatically made a Sims 3 account... But the problem of logging in still exists. I tried making a new account but I can't.  Vss2eip talk here   18:14, November 27, 2012 (UTC)
 * I'd get a message with something saying -Oops! Something went wrong.-. But now they won't even accept any of my passwords. I tried reseting but it doesn't work. I hate EA, it wasted half of my day. Ugh. How do I contact The Sims 3 support team? Is there any way of deleting accounts? Because I can't access any forums. Dumb Origin registered me, but didn't register my game, and since I can't log in I can't redeem my code!  Vss2eip talk here   20:29, November 27, 2012 (UTC)
 * I can't understand the works of Origin myself. I think you really need to contact The Sims 3 support team, though I'm not sure how. :/ I found a Contact Us link though. I managed to register an account without redeeming my code though. There can't be restrictions on how many accounts you could make, except the register code, which I think can only be used once?  Nikel  Talk  –  Vote!  12:32, November 28, 2012 (UTC)
 * The problem is solved. I contacted EA. They were quite kind and patient which is confusing.  Vss2eip talk here   20:53, December 1, 2012 (UTC)
 * Confusing? :p Mind if you tell me what happened? Just curious though.  Nikel  Talk  –  Vote!  16:23, December 3, 2012 (UTC)
 * Oh, I just thought they wouldn't be nice. I contacted EA Support via chat. It took about 15 minutes to connect with someone.  Vss2eip talk here   18:46, December 3, 2012 (UTC)