Stephen Loyal is an accomplished SimCity chef who leads a quiet and ordered life in the desert suburb of Mesa Flats. Lately he's been unusually busy getting ready for his cousin's wedding and helping his employer Julianne cater the annual Mesa Flats Midnight Masquerade ball. Little does Stephen know that his life is about to get turned upside down...
Greta and Sal came to Mesa Flats years ago with two ambitions; to open a restaurant and a museum. These seemingly separate dreams met on the only available lot they could afford and became Sal's Bratwurst and Culture.
Celeste met Damien while travelling, and he soon came to join her in Mesa Flats. Together they've made quiet and happy lives for themselves.
This family is living at 52 Newland Avenue at the start of the story, and the home is fully furnished. Both Damien and Celeste are deleted by the game at the end of the story, and the home's furniture is sold. This can be seen by importing the untouched neighborhood from a fresh installation into The Sims 2.
Diva loves being spoiled by Celeste, but also likes it when Stephen visits. Diva doesn't quite understand why Stephen is a bit aloof with her.
Diva starts off in the family bin like the Rambler family, and is added to Stephen Loyal's family during the early story events. This can be seen by importing the untouched neighborhood from a fresh installation into The Sims 2.
When you have completed the storyline, it is revealed that Gordon's last name is not really Fetching. However, when you finish, he is playable but still has Fetching as his last name (This may be due to the fact that Sims' last names will not change unless if the Sim was married). His sidekick Anthony is also available to play. Another error is that Stephen's cousin, Celeste, and her new husband, Damien, went on a honeymoon and at the end of the storyline Damien and Celeste are non-playable, and are not mentioned or seen again after the story, despite Stephen's phone book and email address book listing them as living at 52 Newland Avenue (a lot which is empty once free play is unlocked).