Customer loyalty: Difference between revisions

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{{Era|TS2OFB}}{{Distinguish|Customer satisfaction}}
[[Image:Customer loyalty.jpg|thumb|Customers with various levels of satisfaction. ]]'''Customer Loyalty''' measures the success of your Sims [[Business]] in [[The Sims 2: Open for Business]]. Customer Loyalty is gained when a customer has a positive experience at your business, indicated by a star above their head. You can also see how many stars your customers have by reviewing the customer panel in the business interface. The level of your business is dependent on the amount of customer-loyalty stars you have, which allows you to get [[Business Perks]].
{{all
|name = Customer loyalty
|image = [[File:Customer loyalty.jpg|235px]]
|caption = Customers with various levels of satisfaction.
}}
[[Image:Customer loyalty.jpg|thumb|Customers with various levels of satisfaction. ]]'''Customer Loyaltyloyalty''' measures the success of youra Sims [[Businessbusiness]] in ''[[The Sims 2: Open for Business]]''. Customer Loyaltyloyalty is gained when a customer has a positive experience at yourthe business, indicated by a star above their head. YouPlayers can also see how many stars yourthe customers have by reviewing the customer panel in the business interface. The levelrank of your business is dependent on the amount of customer-loyalty stars you havegained, which allows youthe business owner to getgain [[Businessbusiness Perksperks]]. Businesses star at rank 0.
 
Customers can also lose loyalty if they have a bad experience, even losingcausing youra loss in business rank. However, youany business perks gained from that level will not losebe Businesslost. PerkLoss of points ifcan be prevented by spending the points on business perks as yousoon haveas spentthey themare alreadyearned.
 
Each customer can have as many as five good stars or five bad stars.
 
 
{| border="1" cellpadding="5" style="border-collapse:collapse; border-color: black; text-align:center;font-size:75%;"
|- style="background:#efefef;"
! colspan="24" |Overall Customer Loyalty needed for Business Ranks
|- style="background:#efefef;"
!Rank
!Stars
!Name
!Number of customers in lot
|-
| -5
| -50
|Bankrupt Bargain Basement
|2
|-
| -4
| -30
|Derelict Discounter
|2
|-
| -3
| -20
|Paltry Peddler
|2
|-
| -2
| -12
|Shoddy Shop
|2
|-
| -1
| -5
|Mediocre Market
|2
|-
|0
|0
|Middling Merchant
|3
|-
|1
|3
|Tenderfoot Trader
|3
|-
|2
|7
|Budding Brokerage
|4
|-
|3
|12
|Fledgling Firm
|4
|-
|4
|20
|Burgeoning Bazaar
|5
|-
|5
|30
|Proficient Purveyor
|6
|-
|6
|45
|Empowered Emporium
|7
|-
|7
|60
|Unique Boutique
|7
|-
|8
|75
|Esteemed Establishment
|8
|-
|9
|100
|Outstanding Outlet
|9
|-
|10
|125
|Visionary Vending Venture
|10
|}
[[Category:Open for Business]]
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