Forum:Log in problem
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This page is being kept for archival purposes. Please do not edit the contents of this page.
This page is being kept for archival purposes. Please do not edit the contents of this page.
Yet another problem, but not a game one. I have a Sims 3 code to redeem but it has to be redeemed on The Sims 3 website. I registered, but when I try to log in it says that the log in information is not correct. I changed my password 4 times, but the problem still appears. Now it says 'Be rights back. We're experiencing some technical problems.' but I'm sure that's not the issue. I've tried on a different browser. Note: I have an account on Origin. I used the password from origin on the site but nothing still happens. I verified my Email but still nothing happens. ~desperate~ Vss2eiptalk here 15:22, November 27, 2012 (UTC)
- I wonder if you can contact the site and tell your problem there? As if it would make difference... D: Did this recently happen while previously you could've logged in normally? Or have you just registered it recently? Nikel Talk – Vote! 16:02, November 27, 2012 (UTC)
- I registered recently. I think that maybe this is causing the problem although it sounds unlikely: I made an Origin account before making a Sims 3 account (in which I still can't log in My Page). By this page-http://www.thesims3.com/gettingstarted/aboutorigin#4, my Sims 3 account should be converted, but how do I do that when I can't log in into Sims 3 My Page? Vss2eiptalk here 17:41, November 27, 2012 (UTC)
- Wait. I know what's happening. I never actually made an account on The Sims 3 site, but when I made my Origin account I guessed it automatically made a Sims 3 account... But the problem of logging in still exists. I tried making a new account but I can't. Vss2eiptalk here 18:14, November 27, 2012 (UTC)
- I'd get a message with something saying -Oops! Something went wrong.-. But now they won't even accept any of my passwords. I tried reseting but it doesn't work. I hate EA, it wasted half of my day. Ugh. How do I contact The Sims 3 support team? Is there any way of deleting accounts? Because I can't access any forums. Dumb Origin registered me, but didn't register my game, and since I can't log in I can't redeem my code! Vss2eiptalk here 20:29, November 27, 2012 (UTC)
- I can't understand the works of Origin myself. I think you really need to contact The Sims 3 support team, though I'm not sure how. :/ I found a Contact Us link though. I managed to register an account without redeeming my code though. There can't be restrictions on how many accounts you could make, except the register code, which I think can only be used once? Nikel Talk – Vote! 12:32, November 28, 2012 (UTC)
- I'd get a message with something saying -Oops! Something went wrong.-. But now they won't even accept any of my passwords. I tried reseting but it doesn't work. I hate EA, it wasted half of my day. Ugh. How do I contact The Sims 3 support team? Is there any way of deleting accounts? Because I can't access any forums. Dumb Origin registered me, but didn't register my game, and since I can't log in I can't redeem my code! Vss2eiptalk here 20:29, November 27, 2012 (UTC)
- Wait. I know what's happening. I never actually made an account on The Sims 3 site, but when I made my Origin account I guessed it automatically made a Sims 3 account... But the problem of logging in still exists. I tried making a new account but I can't. Vss2eiptalk here 18:14, November 27, 2012 (UTC)
- I registered recently. I think that maybe this is causing the problem although it sounds unlikely: I made an Origin account before making a Sims 3 account (in which I still can't log in My Page). By this page-http://www.thesims3.com/gettingstarted/aboutorigin#4, my Sims 3 account should be converted, but how do I do that when I can't log in into Sims 3 My Page? Vss2eiptalk here 17:41, November 27, 2012 (UTC)