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{{For|information about Crashes to desktops|Crash
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==Cause of Crashes==
There are many possible ways that the game can crash. Some glitches can cause the game to crash or freeze.
Custom content that is not from EA (IE, ModTheSims, Simmergirl, etc.) can cause issues if they are incompatible, even Maxis{{Vgversion|TS}}{{Vgversion|TS2}}/EA{{Vgversion|TS3}} content can have issues. As of ''[[The Sims 3: High-End Loft Stuff]]'', players are advised to disable custom content when they install an update or a new version of ''[[The Sims 3]]''.
Loading content saved in a later version may cause an older game to crash. For example, content made in a ''[[The Sims 2: Seasons]]'' game can crash a ''[[The Sims 2: Pets]]'' game. Likewise, lots made in ''[[The Sims 3: Generations]]'' can crash ''[[The Sims 3: Late Night]]'' when placed.
==The Sims==
The game can crash and if it does, it will usually display the program error message such as "This program has performed an illegal operation and will be shut down" (Windows 95/98) or "Sims has stopped working" (Windows Vista/7)▼
==The Sims 2 and The Sims Stories==▼
When The Sims 2 and The Sims Stories crashes, the message "The application has crashed. The application will now terminate." will be displayed, clicking OK will usually close The Sims 2 and The Sims Stories.▼
▲The game can crash and if it does, it will usually display the program error message such as "This program has performed an illegal operation and will be shut down" (Windows 95/98), "Sims has encountered a problem and needs to close. We are sorry for the inconvenience" (Windows 2000/XP) or "Sims has stopped working" (Windows Vista/7/8)
==The Sims 3 and The Sims Medieval==▼
No message is displayed when The Sims 3 and The Sims Medieval has crashed. The file "xcpt computer_name yy-mm-d hh-mm-ss.txt" will be created.▼
▲==The Sims 2 and The Sims Stories==
In The Sims 3 Late Night (6.0), the game would crash if the player places a new lot in Bridgeport,medits it and does back to edit town. This was fixed in 6.1 and Outdoor Living.▼
▲When ''[[The Sims 2]]'' and The Sims Stories crashes, the message "The application has crashed. The application will now terminate." will be displayed, clicking OK will usually close ''The Sims 2'' and ''The Sims Stories''. A log named "Sims2Exception yyyy.mm.dd hh.mm.ss" will be created as well after the crash.
<gallery widths="202" captionalign="left">
TS2 Crash.png|Crash dialog in ''The Sims 2'' and ''The Sims Stories''
</gallery>
▲==The Sims 3 and The Sims Medieval==
==Game Freeze==▼
On the console versions, the game will freeze. When It freezes, it will usually stop working and repeat the same sound. For example, in The Urbz: Sims in the City, the game will repeat a sound when it freezes. The game may freeze is the disc is removed in PS2 games. In the case of GBA/DS/3DS games, removed from the slot.▼
▲No message is displayed when ''The Sims 3'' and ''[[The Sims Medieval]]''
▲In ''The Sims 3: Late Night'' (6.0), the game would crash if the player places a new lot in Bridgeport,
Placing a lot made in a later version or newer game can cause an older version of ''The Sims 3'' to crash. For example, placing a lot made in ''Generations'' will crash ''Late Night'' if it does not have the Generations update.
When the ''Generations'' update was released, a user could encounter a random crash with a popup of some numbers and an option to debug it with the game transferring to a window, even if the user did not run in Windowed Mode. Clicking either option caused the game to crash and the user would go back to the desktop. This was fixed in the Town Life Stuff patch.
▲==Game Freeze==
▲On the console versions, the game will freeze. When
{|class="wikitable heading-blue"
! DS Game !! Behavior
|-
|The Urbz: Sims in the City
|Game Freezes with a repeating sound.
|-
|The Sims 2
|The message "The DS Card has been removed." will appear.
|-
|The Sims 2 Pets
|Game Freezes and no sound will play.
|-
|The Sims 2 Castaway
|Game Freezes and Graphics on the Touch Screen will be messed up.
|-
|The Sims 2 Apartment Pets
|Game Freezes and no sound will play.
|-
|The Sims 3
|Game freezes and no sound will play
|}
In ''The Urbz: Sims in the City'' for DS, performing glitches such as the Gator glitch and traveling
In the DS version of ''The Sims 2'', some users reported of the game randomly freezing.
[[Category:Glitches]]
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