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Viola has to travel by plane when invited by other Sims. She can be made playable by befriending and asking her to move in, or by marrying her. Viola has the same facial structure as Kendal Lawson from Strangetown. As far as personality, she is quite playful and somewhat nice. But Viola is somewhat sloppy, shy, and lazy. She is mostly interested in Weather and Fashion.
Strangely when viewing the game files, Viola recognizes Gary Fratster as her husband and vice-versa. Viola also recognizes Troy Fratster, as her son, and he recognizes her as his mother. However these Relationships can only be viewed in the game files, as they all have no relation to one another when Exotic Destinations is associated with the main neighborhood. The reasons for these relationships are unexplained, but there are a few other Sims from Exotic Destinations that have these sorts of quirks.