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Enriqueta appears to be of Mexican descent because of her looks and Spanish name. Due to her appearance in The Sims 3, it is possible that she may be the ghost named "Grandma", who haunts the Goth home in The Sims. Her granddaughter likely inherited her hair color since neither of Bella's parents have black hair.
Enriqueta and Milton didn't show up in The Sims 2. They didn't technically exist until The Sims 3 came out. Due to her traits, (Clumsy, Loves the Outdoors, Party Animal, Family-Oriented, Friendly) she would have been a really nice mother, who was loving and fun with her son Simis. It's unknown how good her relationship with Milton was.