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Carmen will usually not appear unless an exterminator has been hired, but, like other serviceNPCs, she may occasionally appear at community lots. Carmen has the same facial structure as Barbara Young.
In Pleasantview, she will always have the personality points, skills, and interests shown below. However, they are always randomized when she is generated in custom neighborhoods.
Sometimes if Carmen is made playable, her PlumbBob will be inside her, instead of above her head. This happens with several other exterminators in The Sims 2.